Nigeria start up carrier, Green Africa has temporarily suspended bookings on its site. This is coming after aviation regulatory body, Nigerian Civil Aviation Authority (NCAA) suspended the issuance of Air Operators Certificate (AOC) to the airline for one month.
This was disclosed at a joint meeting between top officials of the regulatory body and senior executives of Green Africa. With this suspension, the airline’s proposed flight resumption for July can no longer start until August.
“This is certainly a bump in the road, and we are mindful of the impact especially on our customers and other stakeholders,” said Babawande Afolabi, founder and CEO of Green Africa.
“However, we are confident of the NCAA’s support and commitment to get Green Africa into service, and we have also put plans in place to compensate our affected customers,” he said.
Green Africa said in a statement that to mitigate any further occurrence, new bookings on greenafrica.com have been temporarily suspended and customers who booked previously would be contacted.
“All customers who have booked flights with Green Africa will be able to move their flights to future dates starting August 2021 at no extra charge,” the statement said.
“Further, in appreciation of the trust from the airline’s early customers and in recognition of the inconvenience of rebooking, each customer will receive an automated email with 50 percent of the value of their booking in a credit shell within seven days. This can be used to purchase another ticket with Green Africa,” it stated.
