The International Air Transport Association (IATA) has called for rigorous scrutiny of proposals for the future development of London’s Heathrow Airport, cautioning against assuming that the current operator, Heathrow Airport Limited (HAL), is the best choice to deliver the UK’s much-needed airport expansion.
IATA’s comments come in response to competing proposals from HAL and the Arora Group, both aiming to increase capacity at the UK’s only global hub. While welcoming the government’s support for expansion in the Southeast of England, the association stressed that efficiency, cost-effectiveness, and improved customer experience must be central to any plan.
“There are clear economic arguments for expanding Heathrow, but this must not come at any cost,” said Willie Walsh, IATA’s Director General. “HAL’s performance should give pause for concern. It regularly fails to meet service standards, and the March closure of the airport was an embarrassment on the global stage.”
Walsh also criticized HAL’s high costs, noting its pride in being the world’s second most expensive airport, which he argued showed disregard for both airlines and travelers. He added that past investments in Heathrow had “under-performed,” disappointing passengers and carriers alike.
IATA welcomed the Arora Group’s entry into the competition, describing it as “a welcome new perspective” from a company with a respected track record and familiarity with Heathrow. The association emphasized that airlines, as the ultimate users of the expanded facilities, must be closely involved in the government’s decision-making process.
Aviation remains a vital part of the UK economy, contributing $160 billion, equivalent to 4.8% of GDP and supporting around 1.6 million jobs.
