Bi-Courtney Aviation Services Limited (BASL), operators of Murtala Muhammed Airport Two (MMA2),has denied reports of ticket racketeering at at the terminal. This is in reaction of a recent report alleging that ticket prices are being sold at high prices as a result of involvement of airline staff and touts.
According to its Spokesperson, Ajoke Yinka-Olawuyi, “This assertion is unfounded and lacks credible evidence. MMA2 operates under stringent security and operational protocols designed to prevent such activities. Our internal monitoring systems have found no indications of intentional hoarding of air tickets or collusion between airline staff and touts to inflate ticket prices. The rumors further allege that touts within the terminal are using private PoS machines to facilitate fraudulent payments.”
She noted that at MMA2, all ticket transactions are conducted at the airlines’ sales booth using their official means of payment provided by the airlines. To combat any form of touting or illegal activities, MMA2 collaborates closely with the Federal Airports Authority of Nigeria (FAAN), Aviation Security (AVSEC), and other relevant authorities.
In June 2024, FAAN established a joint task force specifically aimed at addressing and reducing touting activities across all Nigerian airports.
BASL’s Airline Manager, Bisola Ademola-Davies, said, “MMA2 is in continuous discussion with airlines to ensure that their process and practices do not leave room for anything that could undermine a seamless passenger experience which is what we pride ourselves in. Our collective efforts have significantly curtailed illegal activities, and we remain steadfast in our commitment to maintaining this progress.”
“The safety and security of our passengers are of paramount importance to MMA2. We have implemented robust measures, including advanced surveillance systems, comprehensive staff training, and regular security audits, to ensure a safe and seamless travel experience for all passengers.”
Monica Oguta, Head Aviation Security, BASL, said, “Our surveillance systems monitor adherence to security protocols within MMA2. Registered protocol officers, who have undergone background checks by the Nigerian Police and BASL AVSEC, operate through their companies, not as individuals. Anyone found engaging in illegal activities will be blacklisted.”
Oguta advised passengers to buy tickets through authorized channels adding that AVSEC personnel are available to provide necessary assistance.
Speaking further, Oguta said “MMA2 remains a leading private terminal in Lagos, Nigeria, known for its state-of-the-art facilities and exceptional passenger service. We continue to uphold the highest standards of safety, security, and efficiency in the aviation industry, reinforcing our dedication to serving the traveling public with integrity and excellence.”
The Head of Corporate Communications, Ajoke Yinka-Olawuyi said, “Any person found engaging in illegal activities will face the full force of the law, reinforcing our zero-tolerance policy towards any form of misconduct.”
