Nigeria’s aviation industry is taking bold steps toward a smarter, more connected future, as the Federal Airports Authority of Nigeria (FAAN) accelerates its transformation drive under the leadership of Managing Director, Mrs. Olubunmi Kuku.

Speaking at the 35th Airports Council International (ACI) World Annual General Assembly in Toronto, Mrs. Kuku outlined the strategic measures reshaping the nation’s airport system, from digital upgrades to infrastructure expansion and enhanced passenger facilitation.

At the heart of this transformation is technology. FAAN has begun deploying contactless systems, including e-gates at both arrival and departure terminals, streamlining passenger movement and reducing processing time. Complementing this is the newly introduced cashless payment system, powered by Paystack, which enables passengers to make quick, transparent payments for services like parking and airport access using a universal prepaid card.

“These initiatives are designed to make travel easier, more efficient, and aligned with the profile of Nigerian travellers,” Mrs. Kuku said. “We want modern, advanced technology that improves experience while remaining seamless and relatable for all passengers.”

Beyond technology, FAAN is pursuing large-scale infrastructure renewal. Over the next 24 months, the Authority will undertake a major capital improvement programme, partially funded by the federal government, while continuing to rely primarily on internally generated revenue.

“You can’t depend on government alone in a market as capital-intensive as ours,” Kuku explained. “That’s why we’re deepening partnerships with state governments and the private sector to expand airport capacity and improve service delivery.”

The FAAN boss also highlighted collaboration with the Nigerian Civil Aviation Authority (NCAA) in strengthening consumer protection and enforcing service standards. She noted that several airlines had faced sanctions for failing to meet passenger service expectations, leading to stronger industry compliance.

Kuku, a vocal advocate of regional air connectivity, reiterated the importance of the Single African Air Transport Market (SAATM) as a framework for unlocking the continent’s aviation potential. “Improved connectivity within Africa will stimulate trade, tourism, and economic development,” she said.

As part of this push, FAAN is supporting domestic airlines to expand their networks and take advantage of bilateral air service agreements. The recent launch of direct flights from Abuja to Heathrow and Gatwick by a Nigerian carrier, she noted, reflects the growing global competitiveness of the nation’s aviation sector.

With 26 years of experience in finance, infrastructure, and aviation, Mrs. Kuku believes Nigeria’s airports are on the brink of a new era. “We’re not just building airports; we’re building ecosystems that connect people, markets, and opportunities,” she said. “What we’re seeing now is only the beginning of Nigeria’s rise as a regional aviation hub.”