To support customers and provide additional peace of mind, Virgin Atlantic has introduced Virgin Atlantic COVID-19 Cover, which will apply to all existing and new bookings, travelling from 24 August 2020 up until 31 March 2021.

The insurance policy with Allianz Assistance offers comprehensive cover in the event that a Virgin Atlantic customer or travel companion becomes ill with COVID-19 while on a trip.

The policy, which applies automatically to all flights booked with Virgin Atlantic, is designed to complement existing travel insurance and provide additional peace of mind for upcoming trips, whether customers are already booked or plotting a getaway.

The policy also covers expenses incurred up to £3,000 if a customer is denied boarding, at either departure or in destination, or has to quarantine due to positive or suspected COVID-19 during a trip.

Juha Jarvinen, Chief Commercial Officer at Virgin Atlantic said: “Our priority is always the health and safety of our people and customers and this industry-leading Virgin Atlantic COVID-19 Cover ensures customers can continue to fly safe and fly well with us.

“Following our return to the skies to much-loved destinations like Barbados, we’re planning more services in the autumn, as travel restrictions continue to ease, including London Heathrow to Montego Bay, Antigua, Lagos and Tel Aviv.”

Customers booking with the airline have the option to make two date changes to their flights, with rebooking available up until 30 September 2022. These date changes have the associated change fee waived, though potential fare differences may be incurred if the new travel dates are after 30 November 2020.

Key fea24-hour emergency medical assistance
£500,000 of emergency medical expenses if you are taken ill due to Coronavirus during your journey, including treatment, transport and accommodation costs
Additional costs should a customer be denied boarding due to suspected or actual COVID-19, or if they are held in quarantine, including accommodation, transport charges, refreshments, booking amendment fees and other travel expenses
Repatriation home, including private air ambulance where necessary
No excess payable
Cover for the whole trip, with no upper limit on the length of customer’s time away
Cover for all passengers with no restrictions on age, travel class or length of journey
Terms and conditions apply.

Key features of the COVID-19 Cover include 24-hour emergency medical assistance; £500,000 of emergency medical expenses if you are taken ill due to Coronavirus during your journey, including treatment, transport and accommodation costs and dditional costs should a customer be denied boarding due to suspected or actual COVID-19, or if they are held in quarantine, including accommodation, transport charges, refreshments, booking amendment fees and other travel expenses.

Others include repatriation home, including private air ambulance where necessary, no excess payable, cover for the whole trip, with no upper limit on the length of customer’s time away and cover for all passengers with no restrictions on age, travel class or length of journey.

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