The Nigeria Civil Aviation Authority (NCAA) has released a report highlighting airlines with the highest incidents of theft and passenger discourtesy on both domestic and international flights in 2024.
Rising concerns over in-flight theft have been raised by passengers and aviation stakeholders, with numerous reports of missing personal items stored in overhead bins and hand luggage. The problem has been exacerbated by airlines increasing checked baggage fees, prompting travelers to carry more valuables in their carry-ons, making them prime targets for theft.
Among international airlines, Royal Air recorded the highest number of reported theft and discourtesy cases, with 58 incidents out of 473 flights operated during the year. Qatar Airways followed closely with 47 cases from 1,375 flights, while Egypt Air also reported 47 cases from 820 flights. Ethiopian Airlines recorded 38 incidents out of 1,197 flights, Turkish Airlines reported 28 cases from 582 flights, and TAAG Angola recorded 23 cases from 255 flights.
On the domestic front, Air Peace had the highest number of reported cases, with 404 incidents out of 15,413 flights. Arik Air followed with 396 cases from 10,699 flights, while Dana Air recorded 316 cases from 1,446 flights. Aero Contractors reported 270 cases from 4,559 flights, Ibom Air had 238 incidents from 7,856 flights, Green Africa recorded 170 cases from 4,215 flights, and United Nigeria Airlines reported 131 cases from 7,794 flights. Other airlines, such as Max Air with 84 cases, Overland with 52 cases, and NG Eagle with 35 cases, also recorded theft and discourtesy incidents.
To minimize the risk of theft, airlines have advised passengers to take extra precautions with their belongings. One key recommendation is to store carry-on bags in overhead compartments directly across the aisle from their seats, allowing for better visibility and immediate awareness if someone attempts to access their luggage. Additionally, travelers are encouraged to place their bags upside down when stowing them, making it more difficult for potential thieves to remove valuables without drawing attention. Passengers should also avoid leaving important items in coat hangers or shared compartments and instead keep valuables in their pockets or secured within their bags.
As theft incidents continue to rise, airlines and regulatory authorities are actively exploring measures to enhance passenger security and prevent in-flight crimes. Passengers are advised to remain vigilant and report any suspicious activity to airline staff immediately.
